Social Media Assistant at Marketing Communication Firm – Hamilton Lloyd and Associates

Social Media Assistant at Marketing Communication Firm – Hamilton Lloyd and Associates
January 14, 2014 Leaders Hub

Hamilton Lloyd and Associates – Our client is a marketing communication firm in the media sub sector. Due to internal expansion, they have decided to hire a Social Media Assistant.

Job Title: Social Media Assistant

Location: Lagos


Community Management

  • Act on the frontline by interacting with customers and fans in real time on various web platforms
  • Continuous monitoring of online conversations across all the brand’s active social media platforms
  • Coordinate and Implement the Conversation Calendar
  • Assist with Conversation Calendar development
  • Flag any negative comments to the team / client and formulate strategy to best mediate conversations
  • When appropriate create content feeds that further spark conversation
  • Track Social media influence measurements using reporting tools
  • Ensure consistency of messages across multiple networks
  • Prepare reports for the team / client on usage statistics

Reports and Analysis

  • Utilise reporting tools and provide the client with a weekly report on performance
  • Write weekly reports, error free, quickly and efficiently
  • Understand results, analyse and understand trends
  • Recommend optimisation or action off the back of results

Skills Required

  • Excellent verbal and writing skills
  • Extensive knowledge of social networking channels e.g You Tube, Twitter, Facebook, Instagram, Googl + wikis and blogs etc
  • Prior experience in customer service, advertising, PR or online marketing is preferred
  • Editing and reformatting of creative materials provided e.g. building out digital creative
  • Building Custom Tabs within Facebook
  • Using client tracking tools for reporting and analysis
  • Knowledge of Word, Excel, and Adobe programmes (e.g Photoshop)

Core Skills:

  • Commit to a high attention to detail
  • Understand online marketplace
  • Read trade press and relevant technology websites
  • Be aware of market and technology developments
  • Develop working technical knowledge
  • Tracking
  • Excel
  • Relevant reporting tools
  • Expert time management skills
  • Manage heavy workloads
  • Ability to prioritise tasks
  • Hit deadlines
  • Learn how to deal with stress and pressure
  • Hours may vary
  • Understand what is taking place around you
  • Ask questions until you understand
  • Be pro-active and show initiative



  • Bachelor’s degree in Mass communication or in relevant field.


  • Minimum of 3years working experience.

Application Closing Date
15th January, 2014

Method of Application 

Apply only if you meet the stated requirements.
Qualified candidates should forward their CV’s . Please indicate job title and location as subject of the mail.

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