Senior Engineer NOC Power Vendor Management at Etisalat Nigeria

tisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Senior Engineer NOC Power Vendor Management

Location: Abuja, NG

Job Summary

Co-ordinate NOC operations with EOT vendors and manage Change Request (CR) executions on RAN nodes, transmission systems and IP backbone nodes

Principal Functions

  • Track network outages, conduct Route Course Analyses (RCAs) and make recommendations on network quality improvements
  • Ensure escalations are done in a timely manner and relevant team-members duly notified
  • Ensure 24×7 network monitoring and reporting is available for all technologies/ nodes as needed
  • Liaise with the Customer Care and Sales teams to manage network outage escalations
  • Follow up with all the concerned team members/ vendors for tracking and resolution of faults
  • Provide RCA reports on major network outages and resolutions
  • Co-ordinate and manage all the trouble tickets raised in the network
  • Manage service providers/ vendors’ contractual SLAs
  • Provide NOC support to the field/ data centre Power teams
  • Escalate, follow up and reconcile co-location power-related incidents
  • Co-ordinate environmental, power and external alarms simulations/ testing during Provisional Acceptance (PAT) and preventive maintenance
  • Generate network power utilization and availability reports
  • Monitor multi-vendor hybrid and green power systems
  • Monitor generator and fuel tracking systems/ devices
  • Manage global/ inter-vendor Work Order/ CRs
  • Manage the OSS tools for network and hybrid power systems
  • Ensure that the organization’s network quality policy is complied with on all network O&M activities and identify those areas where the policy needs improvement for necessary escalation and appropriate action

Educational Requirements

  • First degree or equivalent in Electronic & Communications Engineering and/ or any other relevant discipline
  • Postgraduate/ professional qualification in a related field will provide an advantage

Experience, Skills & Competencies

  • At least four (3) years directly relevant post-NYSC work experience in NOC and NMC operations within a large telecoms or related technical organization
  • Ideal candidate must be able to demonstrate:
  • Solid experience with Huawei, Alcatel, Nokia Siemens RAN/ BSS technologies as well as Emerson, Grintek and Delta power systems within a telecoms managed services environment
  • Advanced proficiency in Microsoft Office suite, MapInfo, and Google tools
  • Ability to think and plan proactively

Application Closing Date
6th December, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

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