Essential Professional Etiquette for a Flourishing Career

Essential Professional Etiquette for a Flourishing Career
September 1, 2016 Kabir Raja

Proper etiquette emphasizes the appropriate ways of communicating, greeting, speaking over phone, client handling, dining and others that reflect your professional standards.

Recognizing the critical link between profit making and business protocol leads to the path of success. Moreover, a mastery of these skills displays a positive impression and your competence level to the colleagues, peers, associates, seniors and boss.

Professional Etiquette to Follow

As a professional aiming to make it big in life, it is important to understand the office culture and their rules and regulations listed down in the company rule book. It is essential to follow basic professional etiquette for smooth functioning and long lasting relationship with other office authorities and colleagues. Your professional etiquette can thus be a deciding factor that puts you in good or bad books of the boss, associates and clients.

Meeting and Greeting Manners

Imagine your day beginning with a welcoming smile of the boss and greetings of your colleagues and seniors? Isn’t it a perfect way to start your work? Not only does it make you happy but also boosts your morale, inspiring you to work. Thus, greeting too is important and follows certain rules like:

  • Wish all in the morning after entering office
  • Stand up while being introduced
  • Shake hands in a firm way
  • Maintain a smiling face
  • Maintain eye contact while speaking to someone
  • Keep your voice low in office while speaking

Conversation Decorum

Smooth and effective conversation skills are essential on an office platform. The language and words used in a business setting serve essential purposes hence making an offer, agreements, negotiation or sales speech through perfect display of communicative skills is important.

  • Be attentive while people are speaking
  • Listen carefully while others speak, do not interrupt
  • Keep a low tone and be calm maintaining a clear and polite voice
  • Maintain eye contact while talking; do not show your disinterest by looking elsewhere
  • Keep your conversation short. Talk to the point while discussing any topic
  • If people talk rudely or in harsh tone maintain your politeness. Don’t be offensive
  • Express your ideas but do not force them on others
  • Avoid fidgeting while in a conversation
  • Respect other’s opinions too

Dressing Etiquette

Every office has its dress code, try maintaining it. Wearing inappropriate attire might reflect negative impression about your personality or worse: might get you demoted. Proper dressing sense fosters positivity and also allures the attention of others. A checklist for dressing etiquette might list the following:

For Ladies:

Wear neat, clean and pressed formal clothes. Select corporate shades or light colors while selecting or picking up clothes for wearing in office.

  • While wearing casuals make sure they are decent
  • Tie your hair neatly at the back. Use simple hair accessories
  • Wear small red or black colored bindi, if it is required
  • Women must not wear too much or too heavy jewelry
  • Keep the nails short, clean and wear light colored nail polish if required
  • No noisy jewelry or anklets are to be worn
  • Wear little and natural make-up
  • During winters wear a formal cardigan or simple sweaters. Avoid wearing informal or flashy winter wear
  • All must wear only formal shoes or sandals

For Men

Men must wear neat, clean and properly pressed shirts and trousers. Choose light shades or formal colors for office wear

  • They must shave every day, keeping the hair tidy and short
  • Flashy accessories must be avoided
  • Men need to keep their hair neatly trimmed and properly set
  • Always polish your shoes and wear formal shoes with socks
  • Blazers and formal sweaters are to be worn. Do not wear informal and flashy winter wear
  • Keep your nails clean and short
  • Wear light and soothing perfume or deodorant

Dining Decorum

Eating habits reflect your culture and customs and traditions. While in a business meeting or in a conference your nature of eating must be in a corporate style. The following must be kept in mind:

  • Be courteous during official dinners
  • Avoid opening your mouth while chewing food
  • Do not eat much smelly food causing a pungent smell in the office
  • Maintain a line if you are in the office canteen
  • Initiate conversation while waiting for food
  • Avoid pointing spoon, fork or knife towards another person while eating and speaking
  • Use napkins to keep your face and the place clean
  • Offer food to others and indulge in sharing habits
  • Avoid talking with food in your mouth
  • Do not litter food on your table or on the dining table
  • After eating wash your mouth thoroughly and your hands with soap

Telephone Etiquette

While on call or attending calls vital protocol needs to be maintained for a prospective calling session. Keep these in mind:

  • Attend to calls promptly, don’t allow the phone to go on ringing
  • Greet the person
  • Identify yourself, your department and ask to know the caller’s identity
  • Speak clearly maintaining a low tone
  • Do not use poor language or slangs. Respond clearly with “yes” or “no” answers
  • Allow the other person to talk and clearly understand his/her need. Keep the conversation short and precise
  • Concentrate on the person’s talk and do not get distracted by other activities or do not be engaged in other activities
  • Always end the call on a pleasant note wishing “Have a nice day” or “It was nice speaking with you”

General Etiquette to Follow

Besides these mentioned codes of etiquette there are a few other codes of conduct to be maintained and followed by all professionals in the office setting. The list highlights some of them:

  • Maintain positivity and enthusiasm towards work
  • Be tactful and diplomatic while speaking
  • Avoid too much of personal discussion in office
  • Avoid coughing and yawning
  • Be on time in office
  • Be friendly with all
  • Maintain cleanliness and hygiene
  • Handle all office stationery with extreme care and use them according to the requirement
  • Respect the colleague’s privacy; never peep into people’s mail box
  • Keep the mobile in silent mode
  • Be cordial to all the visitors while interacting with them
  • You must acknowledge your colleague’s work. Appreciate other’s work and contribution that builds healthy and positive relation among all

The code of conduct and the corporate culture established in office are indispensable for business development and progress. Keep your work flowing with the above mentioned tips that reflect a well groomed image of yours.

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